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Keeping safe in group chats

October 22, 2021

Please, for just a moment, picture yourself in a room of students.

From Year 3 to Year 12, these questions have been asked around group chats.

  1. Who uses group chats to communicate with their friends? – The majority of the room raises their hand. 
  2. Who sleeps with their device in their room? – at least 80% of the room will raise their hand.
  3. Who has received messages in a group chat after 9pm? – almost the whole room raises their hand. 
  4. Who has woken up to more than 200 messages in the group chat? – all of them raise their hands and talk about it amongst themselves, nodding in agreement. There is also the occasional “more like 1000” comment. 
  5. Who has attempted to read all of the messages? – the resounding response is constantly “checking to see if I was mentioned.” 
  6. Who has seen bullying or any other kind of inappropriate behaviour in the group chats? – all of them raise their hands. Who reported it? 99% of the hands go down. 
  7. Who has been readded to a group chat after they have left? Most raise their hands and eye-roll and comment on how annoying it is. 
  8. Who gets a little anxious if their friends don’t respond to a message within a couple of minutes? – again, the majority raises their hands.

So let’s break these down into nice little bite-size pieces on what you should do.

Group chats can be an excellent way for many people to participate in an online conversation together. They can also be a place where drama, nasty behaviours, exclusion, and bullying can thrive. The most commonly used group chat apps are WhatsApp, Snap Chat, Instagram, Discord, Messenger, and Facebook Messenger. They can be both helpful and harmful. We recommend that children in Primary School only use Facebook Messenger for Kids, so parents have some control over what is going on in the group chat. You don’t have as much power on the other apps.

We have real concerns about the number of young people (as young as eight in most cases) that sleep with devices in their room and under their pillow. They are responding to messages at 11, 12 even 1am. From “friends” all over the world that they are connected to.

Please make sure you put a healthy boundary in place and keep phones and devices out of the bedroom from an early age. Remember, you are the parent, and you need to guide your children on how to be safe, and managing their mental health is a massive part of that. They need a break. They are connected 24/7, and some of those communications can get toxic in Group Chats. They need sleep. Good uninterrupted sleep. Rolling over in the middle of the night and checking messages is a significant health issue. You can read about that here: https://growingupinaustralia.gov.au/research-findings/annual-statistical-reports-2018/are-children-and-adolescents-getting-enough-sleep

There have also been many times when young people have engaged in nasty behaviour about another person in a group chat, then deliberately invited that person into the chat to see those comments. The deliberate nature of this abuse makes it cyberbullying. Re-adding someone once they have left a chat can also be bullying or harassment in some cases.

When they are tired, they are more emotional and less resilient. Things can and may be taken out of context. No one has the right to choose what other people find offensive. There have been countless times when this has resulted in schools being contacted because of the nasty, bullying or inappropriate things happening in the chat. If this is happening in the home after hours between students, please think about how, as a parent, you can do more to support the school by setting healthier boundaries for device use in your home.

Schools have a duty of care to minimise the risk of bullying and other dangers to a child, but it is challenging for them to police when the device is at home, under your roof, in your child’s bedroom.

Help kids develop the skills to know how to leave a group chat that is not helpful or is harmful in any way, including the actual words they may use should they need to leave. With younger kids, teach them how to come up with statements that may help like “sorry guys, this is getting pretty nasty, I’m outta here” as a way to remove themselves, also point out to the other people in the chat that the behaviours may be getting out of hand. Being in charge of their online interactions and knowing how to leave a conversation that makes them uncomfortable online or off is a vital life skill.

Kids need to realise that they may be “guilty by association”, even if they aren’t saying the nasty stuff; they may be considered a bystander if they do not report it and speak up about what is happening in a group chat.

Please help them to develop the skills to put boundaries around their friendships. We don’t have to be accessible all the time just because technology allows that. They need to know that they won’t lose friends if they are not available in the group to chat for 30 minutes while they have dinner. Young people need to be in charge and confident in their relationships. They need to know that their friends will understand that their refusal to engage at every moment of the day and night has nothing to do with the state of their relationship, but rather the management of their time, their devices and their life priorities.

If your child is getting constantly re-added to a group chat that they have left, that can be considered harassment. If your child is re-adding people that have left the group chat remind them that they need consent. They need to ask the permission of the person first “do you want to be re-added to the group chat” for example.

Parenting in this space is very difficult at times, we totally understand that. But please set boundaries and rules. These are required from a very early age. The earlier the better. A school should not be blamed every time something happens online as it is often something that they can’t 100% control if you have given your child a device and have different rules at home to what is at school. Schools educate students on cyber safety. Most schools offer parent education, in all aspects of online safety, and often only a few parents turn up to parent-focused talks. Please attend, I guarantee you will learn something new every time!

Things to remember:

  • Keep group chats positive, helpful and supportive. These are not the places we have a whinge about someone else, reveal our intimate secrets or create drama, gossip or spread rumours or share images of others without consent.
  • Make sure they know not to feel compelled to respond straight away or be a part of every single interaction in the group chat.
  • Remember, there are plenty of ways these chats can become very public if someone takes a screenshot, so they need to be kind, respectful, and responsible at all times.
  • Avoid using late at night and keep devices out of the bedroom.
  • Turn off notifications, so they are less anxious about response times.



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